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Boyen Haddin Consulting and Technlogy PVT LTD

Mumbai

Assistant Manager – Delivery & Execution

On-siteFull time4–8 years

About the role

position :-Assistant Manager – Delivery & Execution (EMS Operations)

Required- Good Communication Skills
Should be comfortable to work in Vasai Factory location
Key responsibilities include:

Strategic Responsibilities:

End-to-End Delivery Ownership
Manage complete order lifecycle:
Order confirmation $B"(J Planning $B"(J Production $B"(J Dispatch $B"(J Closure

Ensure adherence to committed delivery timelines (OTD/OTIF)
Track daily, weekly, and monthly delivery schedules
Accountable for achieving OTIF and OTD targets across all assigned orders
Own delivery performance metrics and ensure adherence to committed timelines
2. Cross-Functional Coordination

Act as a central interface across:
Production (EMS & Battery Pack lines)
Supply Chain & Procurement
Quality Assurance
Warehouse & Logistics
Sales / Customer Teams
Drive alignment and ensure timely resolution of interdependencies
3. Planning & Scheduling

Coordinate with planning teams for:
EMS production planning (Evoflex)
Fintech product deliveries
Battery pack manufacturing & dispatch planning (Glomore)
Monitor capacity vs demand, identify constraints, and flag risks proactively
4. SAP / ERP-Based Execution (MANDATORY)

Utilize SAP/ERP systems for:
Order tracking (Sales Orders / Work Orders)
Production planning & status monitoring
Inventory availability and material tracking
Dispatch planning and delivery documentation
Ensure data accuracy and real-time system updates

Functional Responsibilities:

5. Delivery Performance & Reporting

Track and report key KPIs:
On-Time Delivery (OTD %)
Order Fulfillment Cycle Time
Delay & Root Cause Analysis
Own and publish delivery dashboards (daily/weekly/monthly)
Drive KPI reviews and ensure closure of action items
Prepare dashboards using Excel / Power BI for management review
6. Risk Management & Escalation

Identify bottlenecks in materials, production, or logistics
Drive mitigation and recovery plans
Escalate critical issues with structured analysis and solutions
7. Customer & Internal Communication

Provide clear and timely delivery commitments and updates
Manage internal and external escalations professionally
Ensure alignment between customer expectations and operational capabilities
8. Process Improvement & Digitization

Support implementation and improvement of:
SAP / ERP / MES systems
Delivery tracking dashboards
Automation in reporting and coordination
Continuously improve delivery processes for efficiency and scalability

To qualify for the role, you must have –

Education: Graduate / Engineer / MBA (Operations / SCM preferred)
Experience: 4–8 years in Delivery Management / PPC / SCM / Operations
Industry Preference: EMS / Electronics / Manufacturing / Battery / Fintech Hardware

Core Skills

Strong communication skills (written & verbal)
Excellent coordination and stakeholder management
Strong analytical and problem-solving ability
Planning, prioritization, and execution excellence
Technical Skills (Mandatory & Preferred)

Hands-on experience in SAP / ERP systems (MANDATORY)
Exposure to Order Management, MRP, Production Planning, and Dispatch
Advanced proficiency in MS Excel (Pivot, MIS, trackers)
Working knowledge of Power BI (preferred)
Exposure to MES / Manufacturing Digital Systems (added advantage)
Functional Knowledge

EMS manufacturing processes
Battery pack production / assembly (preferred)
Production Planning & Control (PPC)
Supply chain & inventory management
Logistics & dispatch operations
Key Performance Indicators (KPIs)

Accountable for maintaining OTIF > 95%$B!I(J (or your internal benchmark)
Order Fulfillment Cycle Time
Ensure schedule adherence as per production plan
Drive reduction in delivery delays through structured RCA
Cross-functional coordination efficiency
Customer satisfaction / Escalation reduction
Authority & Responsibility
Own delivery commitments across assigned orders/projects
Coordinate and drive actions across departments
Escalate risks and delays to management with mitigation plans
Recommend process improvements and system enhancements
Why This Role is Critical

This role acts as the execution engine of operations, ensuring that customer commitments are delivered by effectively aligning multiple teams, systems, and business verticals.

Why This Role Matters

This role acts as the execution backbone of operations, ensuring customer commitments are met through strong coordination, system discipline, and proactive problem-solving.

This role owns the last-mile execution of customer commitments across operations.

Career Progression

Manager – Delivery Excellence
Head – Planning & Delivery
Operations Leadership Roles (General Manager)
Key attributes for success –
Ownership-driven and proactive
Energetic, adaptable, and solution-oriented
Ability to lead cross-functional teams without direct authority
Strong sense of accountability and urgency
Open-minded with a continuous improvement mindset
You will earn brownie points if you have –
Experience in EMS / Electronics / Manufacturing / Battery industry
Working knowledge of Power BI
Exposure to MES / digital manufacturing systems
Experience handling cross-functional teams without direct authority

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