Mechanical Engineering Sales & Service Engineer

Job Description

We are looking for a Sales & Service Engineer with experience in industrial product sales, technical sales, field service, maintenance, or application engineering. The candidate should have a basic understanding of mechanical seals, pumps, and rotating equipment, along with strong customer interaction and troubleshooting skills.

Key Responsibilities

Sales Responsibilities

Identify and develop new business opportunities within the assigned territory.
Promote mechanical seals and allied products to OEMs, End Users, EPCs, and Consultants.
Understand customer requirements and prepare technical and commercial offers.
Conduct technical presentations and product demonstrations.
Follow up on customer inquiries, negotiate commercial terms, and secure orders.
Maintain strong relationships with existing customers to generate repeat business.
Coordinate with internal teams for timely order execution.
Achieve assigned sales targets and contribute to branch revenue growth.
Monitor market developments, competitor activities, and new business opportunities.

Service Responsibilities

Conduct site visits for troubleshooting, installation support, and commissioning.
Provide technical guidance on product selection, operation, and maintenance.
Analyze mechanical seal failures and recommend corrective actions.
Coordinate with service, design, and manufacturing teams for technical solutions.
Ensure timely resolution of customer complaints and service requests.
Conduct customer training on product usage and maintenance practices.
Prepare service reports, visit reports, and maintain proper documentation.
Support customers during shutdowns, breakdowns, and critical maintenance activities.
Required Skills
Strong knowledge of Mechanical Engineering fundamentals.
Basic understanding of mechanical seals, pumps, and rotating equipment.
Good communication, presentation, and negotiation skills.
Strong customer interaction and problem-solving abilities.
Willingness to travel extensively across assigned territories.
Ability to work independently and manage multiple customer accounts.
Proficiency in MS Office and ERP/CRM systems.
Preferred Candidate Profile
1–3 years of experience in industrial product sales, technical sales, field service, maintenance, or application engineering.
Experience in mechanical seals, pumps, rotating equipment, industrial automation, valves, bearings, or similar engineering products will be preferred.
Strong customer interaction and field support experience will be an added advantage.

Interested candidates can share their updated CV for consideration.