Business Head – Emerging Markets

Job Overview

We are seeking an experienced and result-oriented Business Head – Emerging Markets to lead business development, sales, and marketing activities for APIs (Active Pharmaceutical Ingredients) and Intermediates across India’s domestic non-regulated markets, Africa, and Southeast Asia, particularly the Philippines, Malaysia, and Vietnam.

The role involves driving business growth, expanding market presence, developing strategic customer relationships, and achieving sustainable revenue growth across assigned markets. The ideal candidate should have strong expertise in the API industry, established customer networks, and hands-on experience in emerging market development, with a willingness to travel extensively across domestic and international markets.

Key Responsibilities

Develop and execute business strategies to drive sales growth and market expansion across India’s domestic non-regulated markets, Africa, and Southeast Asia.

Identify new business opportunities, target customers, and potential markets for APIs and pharmaceutical intermediates.

Conduct market mapping, competitor analysis, and primary and secondary market research to identify growth opportunities and increase market share.

Build and maintain strong relationships with key decision-makers, procurement teams, business partners, agents, and influencers across API and finished dosage formulation (FDF) companies.

Drive new customer acquisition, product penetration, business development, and wallet-share expansion within existing accounts.

Develop and manage a robust sales pipeline to achieve business growth, profitability, and long-term customer relationships.

Lead customer meetings, commercial negotiations, pricing discussions, and business agreements.

Monitor market trends, customer requirements, competitor activities, and emerging business opportunities to support strategic decision-making.

Ensure effective management of accounts receivable, credit control, customer agreements, agency agreements, and confidentiality agreements (CDAs).

Coordinate with Quality Assurance, Quality Control, Regulatory Affairs, and other internal teams to address customer requirements and support regulatory inspections, audits, and compliance activities.

Ensure adherence to applicable regulatory requirements, internal policies, and intellectual property rights (IPR) considerations.

Maintain high standards of customer satisfaction through proactive communication, timely issue resolution, and a customer-centric approach.

Undertake extensive domestic and international business travel to meet customers, business partners, and agents and strengthen market presence.